Privacy Policy

Last Updated: June 2026  ·  Effective Date: June 1, 2026

Prolific Research Private Limited
302, 3rd Floor, Shivalik Shilp 2, Opp. ITC Narmada Hotel, Keshavbaug Mansi Road, Satellite, Ahmedabad, Gujarat – 380015, India
Email: info@prolificresearch.com  ·  Phone: +91-79-6969-1919

1. Introduction

Prolific Research Private Limited (“Prolific Research”, “we”, “our”, or “us”) is a global market research fieldwork agency. We are committed to protecting the privacy and personal data of our clients, research respondents, website visitors, and business contacts. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we share it with, and your rights in relation to it.

This policy applies to all individuals who interact with us through our website at www.prolificresearch.com, our research portals, our survey instruments, or through direct business engagement.

2. Data Controller

Prolific Research Private Limited is the data controller for personal information collected through our website and business operations. Where we process personal data on behalf of our research clients under a data processing agreement, our clients act as the data controller and we act as a data processor.

3. Information We Collect

CategoryTypes of DataHow Collected
Website VisitorsIP address, browser type, pages visited, referral source, session durationAutomatically via cookies and analytics tools
Business Contacts & ClientsName, job title, company name, email address, phone number, countryContact forms, email, business cards, events
Research RespondentsDemographic data (age, gender, profession, industry, region), survey responses, device/browser identifiersOnline surveys, CATI interviews, panel registration
Job ApplicantsName, CV/resume, work history, education, contact detailsCareer application forms
Panel MembersProfile information, survey participation recordsPanel registration portals

We do not intentionally collect personal data from children under the age of 16.

4. How We Use Your Information

  • Delivering market research fieldwork services and survey operations for our clients
  • Responding to enquiries and providing feasibility proposals or quotations
  • Managing and maintaining research panel memberships
  • Contacting respondents to invite participation in research studies
  • Processing payments and managing client accounts
  • Improving our website, services, and internal operations
  • Complying with legal obligations and regulatory requirements
  • Processing job applications and managing recruitment
  • Sending research-related communications and, where consent exists, marketing updates
  • Detecting and preventing fraudulent research participation using SIDAC

We do not sell your personal data to third parties.

5. Legal Bases for Processing (GDPR)

  • Consent — Panel registration, marketing communications
  • Contractual necessity — Fulfilling client contracts
  • Legitimate interests — Business development, service improvement
  • Legal obligation — Compliance with applicable law

6. Data Sharing and Disclosure

  • Client organisations — Aggregated/anonymised research data only; individual respondent data shared only with appropriate safeguards
  • Survey platforms — Decipher, Confirmit, SurveyMonkey (processors under contract)
  • Panel partners — Under data sharing agreements
  • Professional advisors — Legal, financial, compliance
  • Legal authorities — Only where legally required

We do not share, sell, rent, or disclose personal data for third-party marketing purposes.

7. International Data Transfers

As a global agency operating in 140+ countries, personal data may be transferred internationally. All international transfers are conducted in compliance with applicable data protection laws and include appropriate safeguards such as standard contractual clauses, adequacy decisions, or equivalent protections recognised under GDPR and applicable legislation.

8. Data Retention Schedule

Data CategoryRetention Period
Client & business contact dataDuration of relationship + 7 years
Research respondent data2 years from project completion
Panel member dataUntil withdrawal + 1 year
Job applicant data12 months post-recruitment decision
Website analytics14–26 months (per platform settings)

9. Cookies and Tracking Technologies

  • Essential cookies — Required for website function; cannot be disabled
  • Analytics cookies — Google Analytics 4 (GA4); data is anonymised and aggregated
  • Functional cookies — Remember user preferences and settings

No advertising or retargeting cookies are used on this website.

10. Data Security

  • HTTPS encryption across all platforms and portals
  • Role-based access controls for all internal systems
  • Secure data storage with regular encrypted backups
  • SIDAC platform for real-time fraudulent respondent detection and data integrity validation
  • Confidentiality obligations for all staff, contractors, and third-party processors

11. Research Respondent Privacy

As a fieldwork agency, we work with many research respondents globally. The following additional protections apply specifically to research participation:

  • Participation in any research study is entirely voluntary; you may withdraw at any time without consequence
  • Individual responses are not identifiable to our clients without your explicit prior consent
  • All responses are reported as aggregated, anonymised findings unless otherwise agreed
  • Fraud detection tools (SIDAC) are used solely for research integrity purposes and do not create profiles for any non-research use
  • Incentives and rewards are managed in accordance with the panel terms agreed at the time of registration

12. Third-Party Links

Our website may contain links to third-party websites, tools, or services. This Privacy Policy applies only to Prolific Research’s own website and operations. We are not responsible for the privacy practices or content of any third-party sites.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will update the “Last Updated” date at the top of this page. Continued use of our website or services after changes are posted constitutes acknowledgement of the revised policy.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:

Prolific Research Private Limited
302, 3rd Floor, Shivalik Shilp 2, Opp. ITC Narmada Hotel,
Keshavbaug Mansi Road, Satellite, Ahmedabad, Gujarat – 380015, India
Email: info@prolificresearch.com
Phone: +91-79-6969-1919