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E-commerce Grocery Habits & Subscription Loyalty: Retail Study

Retail E-commerce Grocery Subscription Receipt Verification PII Scrubbing

The Challenge

Retail subscription box service wanted to survey online shoppers to evaluate churn reasons and identify premium purchase triggers.

Our Approach

We targeted active online grocery buyers. Respondents uploaded cropped receipts or purchase confirmations from within the last 30 days to verify purchase history.

Results

2,500 completes. 15 days timeline. 0.03% speeder/speeder rate.

Project Specifications

  • Markets Covered: Canada, United Kingdom, Australia.
  • Audience Recruited: Online grocery subscription purchasers.
  • Verification: Receipt image validation.
  • Data Security: PII scrubbed automatically.

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